{"id":27824,"date":"2024-10-15T13:56:06","date_gmt":"2024-10-15T11:56:06","guid":{"rendered":"https:\/\/www.geredgereedschap.nl\/?page_id=27824"},"modified":"2024-10-15T14:01:27","modified_gmt":"2024-10-15T12:01:27","slug":"muhammed","status":"publish","type":"page","link":"https:\/\/www.geredgereedschap.nl\/en\/our-results\/makanika-kimuna\/muhammed\/","title":{"rendered":"Muhammed Kawanguzi I Swiping to work: Innovative partnership creates opportunities for mechanics in Uganda"},"content":{"rendered":"

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‘WITH NEW SKILLS AND TOOLS, WE CAN HELP OUR CUSTOMERS MUCH BETTER’<\/h1>\n

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\nMuhammed Kawanguzi has been working as a mechanic at Kyanja Auto Garage for quite some time, but he admits that he and his colleagues previously had no idea how to properly run their business. “We knew we could repair cars, but we had no idea how to treat customers or how to organize our work professionally,” Muhammed says. “We were constantly making mistakes, had poor bookkeeping, and it felt like we were losing money every day.”<\/h4>\n<\/div>
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\"\"The biggest problem was that there was little structure in their work. “Customers didn’t come back often because we didn’t know how to satisfy them,” he explains. “We did what we could, but without proper knowledge of customer management, technical skills, and business efficiency, it was hard to keep our heads above water.”<\/p>\n

THE HELP OF MAKANIKA AND GERED GEREEDSCHAP<\/strong><\/h2>\n

The breakthrough for Muhammed and his colleagues came when Makanika selected them for professional training. \u201cWhen we started the trainings from Makanika, we not only learned how to improve our technical skills but also how to deal with customers and organize our administration better,\u201d says Muhammed. \u201cThat changed everything.\u201d<\/p>\n

Thanks to the training, their approach became much more professional. They learned to treat customers with respect and ensured that their work was well documented. This led to much better customer satisfaction. “We went from three or four customers a day to seven or eight,” he says proudly. “Our customers now come back and even refer their friends to us.”<\/p>\n

Additionally, with support from Gered Gereedschap, they received tools that made their work easier and more efficient. \u201cPreviously, we worked with old and sometimes broken tools, which made our work even harder,\u201d Muhammed explains. \u201cBut with the new tools, we can now work faster and more precisely. This has really made a difference.\u201d<\/p>\n

A PROFESSIONAL WORK ETHIC<\/strong><\/h2>\n

Besides the technical improvements, Muhammed and his team’s attitude changed drastically. “Before, we were only interested in making money, without caring about what the customer thought of our services,” he admits. “But through the training, we learned how important it is to have a good relationship with our customers. This not only increased our customer base but also improved our reputation.”<\/p>\n

The training from Makanika dot com and the support from Gered Gereedschap have completely changed their work ethic. They now work with a much higher level of professionalism, something that has significantly increased their success. “We now have well-organized bookkeeping, know exactly how much we are earning, and make sure our customers are satisfied. That was unthinkable before,” says Muhammed.<\/p>\n

THE ROAD TO SUCCESS<\/strong><\/h2>\n

\"\"The changes have transformed Kyanja Auto Garage into a thriving business. \u201cNow we have many customers every day, and most come through word of mouth because people are satisfied with our work,\u201d Muhammed says with a smile. “We know what we’re doing now, and that feels good.”<\/p>\n

Muhammed is very grateful for the help they received. “Without Makanika and Gered Gereedschap, we would never have come this far. We have not only learned how to be better mechanics but also how to grow our business,\u201d he says. \u201cI am confident that our garage has a bright future ahead.” With their renewed approach and professionalism, Muhammed is optimistic about what the future holds. \u201cWe are now well-organized and professional in our work. That gives me confidence that we will only get better,\u201d he says. \u201cThe future looks bright, and I am sure we can grow even more.\u201d<\/p>\n<\/div>

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\n\n\n
\"\"<\/td>\n\n

WHAT HAVE WE ACHIEVED?<\/h4>\n

\"\"\u00a0 \u00a0 A better future for 100 underprivileged youth per year by training them to become auto mechanics. In addition: increased job opportunities by providing further training to 50 experienced auto mechanics annually. And also: more work opportunities by connecting mechanics with car owners through an app, helping them find a skilled professional to maintain or repair their vehicles.<\/p>\n

OTHER DETAILS<\/h4>\n

\"\"\u00a0 \u00a0 \u00a0Kampala, Uganda
\n\"\"\u00a0 \u00a0 \u00a0Learning, Entrepreneurship
\n\"\"\u00a0 \u00a0 \u00a0Tools & Machines, Knowledge Transfer
\n\"\"\u00a0 \u00a0 \u00a0Automotive Technology<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>

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MORE PERSONAL STORIES<\/h2>\n<\/div>

They benefited from your support<\/p>\n<\/div>

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\"\"<\/span><\/b>Mathias Kironde
\n<\/b>Director<\/span><\/p>\n

‘With this support, we can train more young people each year to become qualified mechanics’<\/p>\n

Read more<\/a><\/p>\n<\/div>

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\"\"<\/span><\/b>Michael Katagaya
\n<\/b>Director Makanika<\/span><\/p>\n

‘Our app increases job opportunities for both novice and more experienced auto mechanics’<\/p>\n

Read more<\/a><\/p>\n<\/div>

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\"\"<\/span><\/b>John Kaweesi
\n<\/b>Auto Mechanic<\/span><\/p>\n

‘Thanks to new tools and training, my garage is now successful’<\/p>\n

Read more<\/a><\/p>\n<\/div>

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\"\"
\n<\/span><\/b>Jennifer Ndagire
\n<\/b>Automotive Technology Instructor<\/span><\/p>\n

‘Girls now see that automotive technology is also for them’<\/p>\n

Read more<\/a><\/p>\n<\/div>

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\"\"<\/span><\/b>Francis Kamugisha
\n<\/span><\/strong>Automotive Technology Student<\/span><\/p>\n

‘Thanks to the support, I know I can build a good future’<\/p>\n

Read more<\/a><\/p>\n<\/div>

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\"\"<\/span><\/b>Afra Nakanwagi
\n<\/b>Automotive Technology Student<\/span><\/p>\n

\u201cI am so grateful to the people who made this possible’<\/p>\n

Read more<\/a><\/p>\n<\/div>

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PHOTOS<\/h2>\n<\/div>
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LOCATION<\/h2>\n<\/div>
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